VITAL SIGNS MONITORS FAQ

       

      Frequently Asked Questions – Technical SL600
      WHAT CLASSIFICATION IS THE PRODUCT?
      The Smartsigns® LitePlus is a CLASS 1 device. All inputs are type BF
      WHAT TYPE OF TECHNOLOGY IS USED BY THE PRODUCT AND HOW IS IT DIFFERENTIATED FROM YOUR COMPETITION?
      The Smartsigns® LitePlus uses ‘best in class’ technologies.
      • The SpO2 technology is the Nellcor OximaxTM technology.
      • The NiBP technology comes from Colin or OMRON (now the same company).
      • The TEMP technology is the Suretemp® Plus from Welch Allyn We decided to select the ‘best’ technology available, lower cost alternatives are available, but in our opinion, these fall short of our customers performance expectations.
      I HAVE SEEN THIS MODEL BEFORE, IT’S AVAILABLE FROM SCHILLER AND KONTRON, IS IT THE SAME PRODUCT?
      No it is not the same; both those organisations no longer support the product. We add value by assembling the product at our factory in Cardiff. It is packaged and presented differently to our customers.

      Each model is supplied with HUNTLEIGH branded accessories.

      Our product carries a factory backed THREE year warranty whilst the other suppliers only offered a ONE year warranty.

      Furthermore, the device displays the HUNTLEIGH CE mark with the country of origin being the UK.

      WHAT STANDARDS DO THE VARIOUS TECHNOLOGIES COMPLY WITH (OVER AND ABOVE THE CE CERTIFICATION)?
      The SpO2 complies with:

      • ISO9919:2005 Pulse Oximeter particular requirements
      The NiBP complies with:

      • AAMI SP10:2002+A1:2003 Electronic sphygmomanometers
      • EN1060-1:1995 Non invasive sphygmomanometers
      • EN1060-3:1997 Supplementary requirements for electrical / mechanical blood pressure measuring systems
      • IEC60601-2-30:1999 Particular requirements for the safety, including essential performance of cycling indirect blood pressure monitoring equipment
      • European Hypertension Society Protocol

      The Temp complies with:

        EN1112-00:2000 Electronic thermometer for intermittent determination of patient temperature

      ARE YOUR SENSORS COMPATIBLE WITH MY EXISTING ACCESSORIES (STANDARDISATION)?
      Yes, the machine will accept any Nellcor Oximax sensor. Yes, the Temp sensors and probe covers are compatible with the Welch Allyn products.

      The NiBP connection system and cuffs are specific to this model. We use a metal type of leur lock connector. All of the Huntleigh branded blood pressure cuffs are guaranteed for two years.

      WHAT TYPE OF FIXING SYSTEMS IS AVAILABLE?
      Our fixing system is compatible with any GCX fitting. We can supply:

      • Mobile stand
      • Vertical wall mount
      • Horizontal rail mount
      DO WE HAVE TO USE THE PLASTIC PROBE COVERS WITH THE TEMPERATURE SENSOR EACH TIME WE MAKE A MEASUREMENT?
      Yes, the thermal characteristics are such that the performance is optimised for the combination of the probe cover and the sensor itself. Furthermore, the probe are a single use item, they should NOT be re- used.
      WHAT TYPE OF BATTERY IS INSIDE THE MACHINE?
      The internal memory is supported by a lithium button type cell, this has a life of approximately five years. The main system battery is an 8.4V 7.6A/Hr device and provides back up power to the monitor for eight hours.

      The battery complies with EU directive 91/157/EEC.

      WHAT IS THE SHELF LIFE OF THE BATTERY?
      Two years.
      HOW LONG DOES IT TAKE TO CHARGE THE BATTERY?
      It can take up to eight hours to charge the main battery.
      CAN WE USE THE UNIT WHILST THE BATTERY IS BEING CHARGED?
      Yes, it will not affect operating performance.
      CAN THE USER ADJUST THE ALARM LIMITS?
      Yes, the user has full control of the alarm settings.
      The alarm settings are saved when the unit is switched off.
      CAN THE USER ADJUST THE SOUND LEVEL OF THE ALARM?
      Yes, these can be adjusted from within the set up options. The alarm level can be set to a minimum level but not OFF.
      CAN WE CHANGE THE CONFIGURATIONS IN THE FIELD; I.E. FIT A PRINTER OR ADD AN ADDITIONAL MODALITY (TEMP)?
      Unfortunately, it’s not possible to change the configuration of a unit.
      CAN THE SYSTEM CONNECT TO A NURSE CALL FACILITY?
      Yes, there are a set of contacts on the rear panel mounted RS 232 connector, these can be programmed by the user to be normally open or closed, when the system alarms, it activates the nurse call system.
      IS THERE A DEMONSTRATION MODE ON THE SYSTEM?
      Yes, it is protected by a specific key press sequence. Press the YELLOW button during power up, the unit will boot into the DEMO mode. This is particularly useful for training purposes. To exit this mode, simply switch OFF.
      WHAT TYPES OF SERVICE CONTRACTS ARE AVAILABLE?
      We provide a wide range of contracts which fits with the hospitals requirements – Gold silver and bronze schemes each offering a different level support.
      DO YOU PROVIDE USER AND TECHNICAL TRAINING?
      Yes, our user training is usually conducted on site shortly after commissioning. The training is competency based and can be used as part of the organisations formal training programme. Technical training courses are available in two forms; we can either provide onsite training for the hospitals’ engineers or you are invited to visit our factory in Cardiff where we run courses throughout the year.
      IS IT POSSIBLE TO CARRY OUT FIRMWARE UPDATES IN THE FIELD?
      Yes, we supply an upgrade utility which you can load onto a laptop or desk top computer, using the service port on the rear of the unit, upgrade programme is exchanged between the two systems.
      IS THERE A SERVICE MODE IN THE SYSTEM?
      Yes, it is protected by hidden keys. Press and hold the GREEN button whilst switching on. From this mode it is possible to review the system settings. If the unit is fitted with an integrated printer, press PRINT and the system will provide you with a system status report – very useful for routine maintenance. To exit this mode, simply switch OFF.
      IS THERE A SERVICE MANUAL AVAILABLE?
      Yes, a service manual is available and contains all the necessary information required to support the product – schematic diagrams, parts lists and recommended spares.
      WHAT HAPPENS IN THE EVENT OF A BREAKDOWN, CAN YOU PROVIDE A SERVICE LOAN UNIT?
      Yes, if our service team receives a call before 12:00 am, they will guarantee to get a loan unit on site the next day.